Warranty
Warranty & Returns
Clear, simple terms for peace of mind. We’ll always meet our obligations under the New Zealand Consumer Guarantees Act.
30-Day Return-to-Base Warranty
- Valid for 30 days from delivery (unless stated otherwise).
- Covers manufacturing defects and faulty components.
- Excludes accidental damage, misuse, or normal wear & tear.
- Buyer pays return shipping to us.
Change of Mind Returns
- Return within 30 days if you change your mind.
- Item must be in brand new condition with original packaging.
- Refund applies to product price excluding shipping costs.
We will always meet our obligations under the New Zealand Consumer Guarantees Act.