Returns & Refunds Policy
Clear, simple terms for peace of mind. We’ll always meet our obligations under the New Zealand Consumer Guarantees Act.
30-Day Return-to-Base Warranty
- Valid for 30 days from delivery (unless stated otherwise).
- Covers manufacturing defects and faulty components.
- Excludes accidental damage, misuse, or normal wear & tear.
- Buyer pays return shipping to us.
Change of Mind Returns
- Return within 30 days if you change your mind.
- Item must be in brand new condition with original packaging.
- Refund applies to product price excluding shipping costs.
We will always meet our obligations under the New Zealand Consumer Guarantees Act.
Contact Us
For any return, refund, or warranty enquiry, please contact:
sales@blueshift.co.nz